Findings from Nielsen’s Global Loyalty Sentiment Survey outlines that six in 10 Australians are more likely to return to a retailer if they have a loyalty program in place, with almost half of Australians (48 per cent) highlighting they will spend more if they are going to be rewarded. Read more
World Coffee Events’ (WCE) Qualified Testing committee has released its 2017 Qualified Testing Evaluation Standards and Procedures. Read more
Registration for the Open Heats round of the 2017 Australian National Coffee Championship events will be available from 13 February.
The delay is to ensure all applications are submitted on the Australian Specialty Coffee Association’s (ASCA) new website only, due for completion in the coming weeks.
The Melbourne International Coffee Expo (MICE) is asking the industry’s best groomed baristas to ‘banish magnificant manes, beards or luscious locks’ for a worthy cause. Read more
Lavazza Group Vice Presidents and cousins Marco and Giuseppe Lavazza have returned to Melbourne with one eye on the tennis and the other on growing their Australian presence in the food service sector. Read more
Outdoor dining is expected to surge this Australia Day as diners seek to enjoy their day off in the sun.
Restaurant & Catering Australia (R&CA) CEO John Hart predicts a record number of operators will remain open on 26 January, despite penalty rates of up to 2.75 times applying on these days.
On January 31, five of Adelaide’s best bartenders will challenge five talented baristas in the ultimate coffee cocktail smackdown at Bank Street Social in Hindley Street, Adelaide.
Mr Black Spirits Co and Milklab will host the event, which will put baristas head to head with the bartenders to see who’s got what it takes to create the best coffee cocktail. Read more
The Melbourne International Coffee Expo has announced a range of Specialty Coffee Association of Europe (in transition to the Specialty Coffee Association) certified courses will be offered at the event, taking place from 31 March to 1 April. Read more
If dining out or eating on-the-go leaves you feeling guilty, you’re not alone. Read more
The Fair Work Ombudsman has launched workplace flexibility, diversity and discrimination courses to help small businesses understand the law. Read more