Seeing the same smiling faces in a café daily is something that keeps customers coming back day after day for their morning brew.
In the last edition of BeanScene I wrote about how to find the right people through a strong recruitment and training process. This time I will be exploring how to ensure your staff continue enjoy their job, and therefore hopefully stay with your business for longer. Read more
Australian coffee farms have a vibrant history, and are experiencing a revival, with many roasters developing an appreciation for locally grown beans.
Ask many people in the industry where coffee was discovered and chances are they’ll tell you an intriguing story about Kaldi and the Ethiopian heritage. Ask where or when it was discovered in Australia and you’ll hear a number of different stories.