On 13 December, tech company Square introduced its new Employee and Location Management features to its point of sale (POS) app.
The launch of Employee Management is an important step in Square’s Australian strategy to move beyond payments to make sure hospitality businesses of all sizes have equal access to the business tools they need to grow.
Square says its Employee Management system offers a wide set of features that’s on par with what Australia’s biggest hospitality businesses have in their arsenal — at a fraction of the price.
With Employee Management, business owners can easily oversee multiple locations from within one account, manage their employees, and view and act on detailed information about every part of their business, all in one place.
New features include mobile registers, employee sales tracking, improved sales reports, location management, track employee sales, and customised permission levels.
The new features are detailed below:
- Sales Reports
Users can now filter sales reports by employee or location. Effectively, you can see which employees are selling the most, or which location did particularly well that day. You can download CSV files for simple reports or get an end-of-day report.
- Open a new location in just a few clicks
Location Management allows you to import item libraries from other locations, so you can start selling in your new store immediately. It’s also easy to customise item libraries by location, for instance, if you offer coffee and sandwiches at one of your shops, and only coffee at another.
- Customised permission levels
With customised permission levels, give your senior employees access to more in your Square POS app. You can assign people to be a Cashier (where they just have restricted access at the register), an Accountant (where they can view sales reports, transactions, and timecards), or an Administrator (where they can manage all aspects of your business).
- Employee passcodes
Employee passcodes keep things locked down. You can also keep track of who processed each transaction all from the dashboard – this means it’s easy to keep tabs on what’s going on at each of your locations.
- Built-in timecards
The timecards feature puts keeping track of your employees on autopilot. Your employees can clock in or out right from the register. And you can monitor those hours (and make adjustments if they’re needed) remotely. You don’t need to physically be at each of your locations to know who’s been working and when.
- Track employee sales
The new feature allows you to see revenue-per-labour-hour reports to help find and reward your most efficient employees. You can also view which employees closed which cash drawers, which is generally good Intel to have on hand.
- Mobile registers
To make sure that queues move quickly, outfit your staff with mobile registers, combined with Square Reader, to have a fully-integrated POS and payments terminal. This is helpful if you’re at an event or hosting a pop-up.
Employee Management is $3 a month per employee. Australian businesses are being offered a free 30-day trial of this feature.
Square’s free POS service offers tools for every part of running a business, from accepting card payments with its Square Reader to online invoicing, inventory management, real-time analytics and reporting.
Jack Dorsey and Jim McKelvey Founded Square in San Francisco in 2009 with offices in the United States, Canada, Japan and Australia.