Restaurant & Catering Australia (R&CA) and UberEats have agreed to a partnership aimed at helping cafés, restaurants, and caterers succeed by leveraging the benefits of on-demand food delivery.
The immediate focus of the partnership will be helping venues enhance their digital presence as they convert to takeaway and home delivery in the face of the coronavirus pandemic.
“This partnership is an important recognition that online food delivery is here to stay and will remain an important part of the food services industry for the foreseeable future,” says Wes Lambert, CEO of R&CA.
The agreement provides new and existing R&CA members with access to training, insights, and resources, and will also unlock discounted activation fees on UberEats and discounted membership fees to R&CA.
“This relationship will mean that R&CA members will gain access to insights regarding on-demand food delivery to enable them to understand how delivery can be an important and profitable part of their business now and into the future,” Wes says.
“Since government restrictions have left restaurants with no option other than to convert to takeaway and delivery, sharing the expertise of UberEats with our members will ensure that more of them have the best opportunity to survive through the coronavirus crisis.”
Jodie Auster, Regional Managing Director of UberEats APAC, says the partnership means it will be better able to help hospitality businesses adapt to the extraordinary changes taking place in the industry.
“Our restaurant partners are at the heart of our business and we are always looking at ways to better support them,” Jodie says.
“We look forward to working with R&CA, their members and the industry as a whole to help restaurant owners optimise their businesses for delivery, helping to keep more businesses open and more people employed during these challenging times.”
R&CA is a peak industry association representing over 47,000 restaurants, cafés, and caterers across Australia.
UberEats is the largest online food delivery platform operating across Australia, with more than 20,000 restaurant partners signed up to the technology platform.