Whole foods and coffee restaurant group Oliver’s has introduced what’s said to be Australia’s first true conversational AI server.
The AI server, dubbed “Ollie”, has been developed in partnership with global content and AI experience innovator, Sodaclick, and will be taking drive-thru orders at the Pheasants Nest Southbound store in New South Wales.
“Ollie is set to enhance the drive-thru experience so our team can focus on creating nourishing healthy whole foods and a memorable experience for our valued customers,” says Oliver’s.
Ollie has been designed to speak with an Australian accent and is integrated with Prepit food management software to display detailed menu information, including ingredients and allergens to assist customers in making informed decisions based on their dietary needs.
“Come and say hello to Ollie at our Pheasants Nest Southbound store or if you’d prefer to speak with another member of staff when ordering our signature egg wrap or your bacon and egg roll, simply ask,” says Oliver’s.
